WebZoom Contact Center & Integrations with Five9. Break down organizational barriers and give agents the opportunity to better leverage subject matter experts in real-time, … WebUsing this UC Adapter, Five9 agents can communicate with back office Zoom contacts/SMEs right from their Five9 agent UI while in the midst of a customer interaction. This solution provides the following features: 1. Five9 agents enjoy a consolidated view of the address book which now contains, in addition to Five9 agents, all the Zoom contacts ...
Zoom is buying cloud contact center provider Five9 for $14.7 …
WebAug 16, 2024 · A new SEC filing on Zoom's $14.7 billion Five9 purchase shows it had to compete with another firm. RBC analysts believe the other firm was Salesforce, a logical … WebOct 1, 2024 · Five9 Inc. and Zoom Video Communications Inc. will go it alone after the software companies called off plans for a merger, but one analyst thinks the two software companies may rekindle their relationship in the future. Mentioned in this article View Article. FIVN. FIVN. Five9-Buy. ZM. ZM. inclusivity in welsh
Five9 to Report First Quarter 2024 Financial Results on May 4, 2024
WebOct 6, 2024 · The video communications specialist Zoom Video Communications ( ZM 2.50%) and the cloud contact center vendor Five9 ( FIVN 5.42%) announced last week … WebZoom Video Communications (Zoom) acquires Five9, a fast-growing provider of intelligent cloud contact center tools to improve customer experience in a more ‘hybrid world.’ A look at the ‘what’ and ‘why.’ Ongoing automation, digitization, and digital transformation initiatives across business, society, and work call for digital customer engagement possibilities that … WebUsing this UC Adapter, Five9 agents can communicate with back office Zoom contacts/SMEs right from their Five9 agent UI while in the midst of a customer … inclusivity inclusiveness